Research Interests: corporate performance, governance, executive pay, human resource management and market competition, managed care in behavioral health, productivity management in government
Wharton’s Christian Terwiesch talks about the tension between human and AI-powered customer service and why there’s a trade-off between cost and quality.…Read More
Knowledge @ Wharton - 7/15/2025A meaningful populist antitrust policy should focus on prices, output, and innovation — not merely “bigness,” according to a paper by Wharton’s Herbert Hovenkamp.…Read More
Knowledge @ Wharton - 7/15/2025Professor Stefano Puntoni explains how AI is impacting employee well-being.…Read More
Knowledge @ Wharton - 7/15/2025